سياسة الشحن

SouqThai ensures safe and timely delivery across the UAE and selected GCC countries.

⏱️ Order Processing Time:

  • Orders are processed and dispatched within 1–2 business days (excluding weekends and public holidays).
  • You’ll receive an order confirmation and shipping confirmation email with a tracking number.

📦 Estimated Delivery Time:

  • UAE: 2–4 business days
  • GCC (where available): 8-10 business days

💸 Shipping Charges:

  • Shipping costs vary based on product weight, volume, and delivery destination.
  • Free shipping may be available on qualifying orders or promotions.

📦 Delivery Notes:

  • Please ensure your address and contact information are accurate to avoid delays.
  • Failed delivery due to incorrect details will result in re-delivery charges.
  • In case of damaged or missing items, notify us within 48 hours of receiving the order.